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Speakers at this year's eHampshire conference
eHampshire Chairman - David Livermore
David Livermore joined IBM from Cambridge in 1961 pursued a career primarily in sales and marketing and was Sales Director for seven years and then Director of Group Staff. He left IBM in 1992 and became Group Managing Director for the RAC Motoring Services until 1996. He was also a non-executive director of Triplex Lloyd and of Doncasters PLC from 1990 until 2002. He became a non-executive director in the NHS in 1990 and in 1996 he was appointed Chairman of the Winchester and Eastleigh Healthcare Trust.
In the voluntary sector, he was Chairman of the RNID from 1995 until 2002 and has been Chairman of The Computability Centre from 1992 and then of its successor, AbilityNet, from 1998 onwards. He also chairs Deafness Research UK and is a member of the Disability Panel of the Worshipful Company of Information Technologists. He is a governor of the Mary Hare School for the Deaf and a trustee of both INTECH (now
Chairman) and the Naomi Trust. In 1998 he became Chairman of the Newbury Spring Festival.
Keynote Speaker Andrew (Roo) Reynolds
Andrew (Roo) Reynolds works at IBM’s Hursley Park laboratory as part of the global Emerging Technologies Team. Currently he is busy contributing to the ‘Global Innovation Outlook’ which eHampshire delegates will discover, forms part of the latest wave of web based technology.
Andrew’s work is made all the more enjoyable thanks to a large world-wide community who are learning to collaborate and get things done in totally new ways. Formerly an Emerging Technologies Specialist, Andrew is used to being on the early-adopter curve.
John Rees Evans
Head of Economic Development Hampshire County Council
Launch of eHampshire
John is Head of Economic Development at Hampshire County Council, and the Project Director for the eHampshire Programme.
He was brought up and educated in Southampton, from where he went on to obtain an Honours degree in Modern Languages from Oxford University.
In his early career, he worked in the private sector as an Export Sales Manager in a major international corporation with world-wide interests in the aerospace and engineering industries. In 1994, he set up the Economic Development Office of Hampshire County Council with the key role of ensuring that the Council’s policies have a positive impact on the local economy. He manages a wide range of initiatives aimed at business support, urban and rural regeneration, investment and skills development. He has taken an active interest in the development of broadband in Hampshire, as he views the technology as making a vital contribution to the County’s economic and social infrastructure.
He holds a Masters degree in Business Administration and is a Director of Business Link Wessex and Wired Wessex Ltd.
Tony Corbin
MATISSE – Mobile and Teleworking Trial
MATISSE (Mobile And Teleworking Initiative for a Smarter South East) Project Manager Tony Corbin first worked with the Economic Development Office Hampshire County Council in June 2004.
Working on the SEEDA sponsored Rural Towns Programme, Tony has been responsible for facilitating the Town Action Plans for Bordon/Whitehill and Whitchurch so far attracting in excess of £1m funding for Town Centre revitalisation initiatives.
As an accomplished communicator, Change Programme and Project Manager (with a background in ICT involving the use of technology enabled learning) Tony was recruited to the MATISSE project in January this year. A Teleworker of some ten years standing himself, Tony was able to quickly recruit and enthuse the participants in the MATISSE Pilot trial.
Peter Knowles JP, Chartered MCIPD
Business Development Director
BT Case Study – Mobile & Teleworking
Peter is a member of BT Workstyle and covers Business Development, Consultancy and Managed Solutions for Flexible Working.
Consequently, Peter’s current activities embrace the specification, design, development and delivery of workshops including training needs analysis, use of learning styles, techniques, role, team and individual workstyle analysis and best practice in the implementation of flexible working practices.
Before joining the BT Workstyle team. Peter was responsible for People and Business Development in BT's Major Business (MB), BT Retail Division where he facilitated the formulation of Business Strategy and Action Plans of BT Customers and their Account teams.
Peter has considerable previous knowledge of the Human Relations field having worked for over 10 years in all parts of this area and has completed his CIPD degree and is a long term Member of the Chartered Institute of Personnel & Development. Peter also enjoys Golf and recently has taken the Judicial Oath and is now a Chairman on the Croydon Magistracy Bench which he has sat on for the past five years.
David Lennan
Chairman - Work Wise UK
Chairman of Work Wise UK and Director of the IT Forum Foundation
David has enjoyed a career in both the private and public sectors, holding executive roles, in national business representative organisations, local government, financial services and human resource development. He has held Personnel Director roles in several organisations and specialises in helping businesses create growth and in productivity improvement. His career activities have included Chief Executive of the Agricultural Industries Confederation and Director General of The British Chambers of Commerce. As a Director at Surrey County Council, he led the modernisation programme, and during his time with the Nat West Group he held roles which included Head of UK Development, Deputy Director of Personnel and Director of Retail Insurance.
David now runs the team and aims to develop the company into a leading provider of personnel services to the SME business community.
David was appointed to the board of the IT Forum Foundation in 2003 and was appointed Chairman of Work Wise UK in December 2005.
Peter Thomson
Director of Future Work Forum
Henley Management Centre
Peter founded the Forum in 1992 when he left Digital Equipment, where he headed up the Personnel function for the UK and Northern Europe. His interest in new working practices had developed in Digital and he was instrumental in making them pioneers in the use of technology to enable flexible working.
Peter’s interest in the future of work and his belief is that we are facing major changes in this field that are the driving forces behind the Forum. He gathers together people to participate in our events who are at the forefront of thinking about work. By collecting interesting examples of new working practices he is able to offer Forum members helpful advice on the introduction and management of Future Work.
Henley Management College was chosen by Peter as the appropriate environment to set up the Forum as it had conducted research into flexible working and was a world leader in distance learning. He gathered together the initial members to share views about emerging working practices and set up a series of seminars with leading speakers. Over the years he has continued to run events that attract well-informed experts, including academics, consultants and practising managers.
Whilst Peter’s interests embrace the socio-economic factors affecting work, his real interest is how work is changing within organisations. This gives the Forum a particular focus on how managers are adapting to new working practices. For employers who want to prepare themselves for a new world of work Peter has a unique insight into the problems they will face. He often presents at conferences on topics related to the future of work and provides consultancy to many different organisations.
Panellists
Patricia Vaz
South East Regional Director- BT plc
Patricia describes herself as an ordinary person who has been allowed, encouraged and enabled to do some extraordinary things. Her greatest strengths are inspirational leadership and the ability to transform things.
Patricia was the Managing Director of BT Customer Service, a post she had held since October 1999. With a team of 35,000 people, Patricia's responsibilities included the Company's call centres; field service engineering and technical service desks. Patricia initiated and drove through to implementation, a huge transformation programme in the call centre world, reducing the number of centres from 104 to 32 resulting in a reduction in running costs by £150m per annum.
Within her field engineering operations she introduced technology improvements that enabled a 28% reduction in costs over three years together with significant improvements in quality and people motivation.
Additional responsibilities for the development and growth of the recently deregulated Directories Information Services business gave Patricia the opportunity to prepare for the launch of enhanced information services. She acquired Scoot.com in late summer 2002, enabling the launch of classified information services on day one of deregulation in December 2002. This business alone is expected to deliver circa £100m of new revenue into the company by 2004/5.
In her role as Managing Director, customer service, Patricia managed an annual budget of £1.3bn, revenues of £240m and delivered year on year improvements in customer satisfaction for the BT Group.
Professor Glenn Lyons
Centre for Transport & Society
Professor Glenn Lyons is the founder and Director of the Centre for Transport & Society (CTS) at the University of the West of England, Bristol. With a team of 20 transport planners and social scientists, Glenn's aim, and that of CTS, is to improve and promote understanding of the inherent links between lifestyles and personal travel in the context of continuing social and technological change.
Glenn was formerly Director of the Transport Visions Network and Chairman of the Transport Planning Society. Concluding in 2005, he chaired Bristol City Council's Best Value Review of Integrated Transport and is currently Chairman Elect of the UK's Universities Transport Study Group. In the field of traveller information Glenn is an external advisor to the Department for Transport. He is involved in major research studies into Internet use and social participation, travel time use, homeworking and public acceptability of road pricing.
Barry Williams
ICT and E-Business Adviser
Business Link Wessex
He represents Business Link on the e-Hampshire Partnership and acted as the Partner Project Manager (SME) on the Matisse Project.
Barry has worked within the Business Link environment since 1996. He now specialises in helping businesses to ensure that they make best use of current ICT systems and in developing a strategy for the future that meets their business needs.
He will discuss with customers their business processes and try to ensure that any technical ICT proposals are both economically viable and offer true benefits to the business. He will assist the customer with hardware, software and supplier selection to ensure satisfactory implementation of an ICT solution.
He prides himself in being able to explain the technical to the non-technical and uses everyday language to encourage clients to fully understand their issues and to plan their own developments.
Over the years he has sought and gained an in depth understanding of the capabilities and performance of local ICT support companies and therefore can offer his customers a truly independent and unbiased view when they seek such referral.
He can offer advice on all areas of modern day ICT solutions having been working within the ICT arena for all of his working life from major corporates, to SME’s and, has the experience of running his own business enabling him to relate easily to his customers when discussing the operation of their business and how best it can make use of ICT based solutions.
He also acts in a project manager role for Business Link’s own internal ICT systems and has gained expertise in implementation of VPN (Virtual Private Network) and Business Continuity Planning (Disaster Recovery) two more services he can offer to customers.
Jos Creese
Head of IT
Hampshire County Council
Jos Creese is the Head of IT for Hampshire County Council. In addition to running the IT Department of about 300 IT and business professionals, Jos oversees the e-Government programmes for the County Council and to several hundred public sector organisations beyond the County Council, on a business basis.
Jos has over 20 years of IT management experience, and has worked for central government, district and unitary councils. He is involved in a number of national groups on IT, working with the LGA, Cabinet Office, and SOCITM. He is Chair of the SOCITM Insight business stream, and a member of the Government CIO Council.
A regular speaker at conferences, Jos is a strong advocate for the need for changing approaches to IT leadership to reflect the changing role of IT demanded by the private and public sectors alike.
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